FAQs

A Project Social is a designated time to gather together and make projects with friends and strangers alike. During each Project Social, crafters can choose to make one of our projects from our Project Menu. Projects vary in length and in difficulty as mentioned in our menu.

Tickets to Project Socials typically cost $59-$79 per person, no matter which project you choose. Price varies by date and time.

During a Project Social, patrons are given supplies, tools, space, and a photo tutorial for their chosen project. We do not teach step-by-step classes, but rather, our Creative Assistants are trained to answer any project questions you may have or help you through anything you have questions on while you make your masterpiece.

When you arrive, you will be checked in at the front desk (you will need an ID and a credit card to be checked in) and then shown to a seat. At this point, you will pick your project from our Project Menu and then head to the Project Pick-up desk to pick up your materials. Tools to create your project are at your table and you can start creating your project. Alternatively, you can order your cocktail for some ‘creative juices’.

Completing your project should take approximately 1-3 hours, depending on how much socializing you do and how many cocktails you consume. An average project with an average amount of drinking and socializing takes about 2 hours.

We highly recommend making reservations prior to the Project Social you want to attend. We sell out frequently and want to make sure we can accommodate your party. To make reservations online, simply checkout with reservation tickets for the day you wish to attend Craft Lounge (see our calendar). Alternatively, you may make reservations over the phone by calling 825-540-8635.

If there is a Project Social you want to attend that is sold out, give us a call at 825-540-8635 to be added to the waitlist.

At Craft Lounge, we have a flexible arrival time that is in a window of 1.0 hours. If your Project Social is scheduled at 6pm, feel free to arrive anywhere from 5:30 pm to 6:30 pm. You will be able to choose an arrival time within your Project Social window when you make reservations.

There are exceptions to this rule. The exception being Saturday and Sunday morning and afternoon Project Socials. Please arrive within a half hour after the designated start time for these socials.

Simply make reservations for your entire group at once or mention your friend(s) / group name in the space provided during your online reservation and we’ll be sure to seat you together. It’s as simple as that. We create seating arrangements prior to your Project Social time to ensure we can accommodate everyone.

In short, no. Each person attending a Project Social can make any project from our Project Menu. Think of it like choosing a meal at a restaurant. It’s an individual decision that each craft attendee gets to make.

And don’t worry, even if you and all the people you attend Craft Lounge with choose different projects, you still get to sit together. We’ll come help you with your projects individually as needed.

Tipping is always up to the discretion of the customer, whether in a restaurant or at Craft Lounge.

With that said, we recommend a 15% -20% overall tip. This includes tipping on any drinks you consume and on your project. Our Creative Assistants act much like a server at a restaurant. They make your drinks, assist with projects, help with supplies, give out project tricks, take your pics and much, much more. They make the Craft Lounge experience that much better.

At Craft Lounge, tipping is easy and discreet. We typically start you a tab when you walk in the door. At the end of your session, you can close out your tab on our payment system and choose the tip amount you wish to give.

An 18% tip will be added to any tabs left open.

Why yes. You may bring food into Craft Lounge. Brown bag it, make it, cater, or order it in from one of our neighbourhood restaurants (we keep menus from local restaurants behind the bar).

You MAY NOT bring any drinks into Craft Lounge, alcoholic or non-alcoholic.

PLEASE NOTE: We do not provide space for large food spreads at Craft Lounge (unless pre-planned with a major event). Any food you bring in will need to be kept within the same space you will be creating in. We suggest small, individual items as you will not have space for large platters or plates. Additionally, we do not provide tableware (such as plates and cutlery) for your food items. If you plan on bringing food, please also bring your own utensils.

We will call you to confirm your reservations 1 week to 24 hours in advance to your Project Social. At the time you may change your party numbers or cancel the reservation. *Please ensure that you provide us with your correct phone number during the reservation process so we can contact you for this confirmation.

For parties under 8 persons, you can reschedule or cancel your reservations up to 24 hours in advance of the Project Social you are scheduled to attend. Changes can be made by replying back to your reservation confirmation email or calling us at 825-540-8635. Please provide us with the date you are currently booked and the date you would like to move to when calling.

*This policy does not apply to large groups and private parties. Large group cancellation and change policies outlined by your Event Coordinator.